Privacy Policy
How we collect, use, and protect your information
Last Updated: April 10, 2025
At IconicBound, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, purchase our products, or use our IconicQuest application.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Contact information (name, email address, shipping address, phone number)
- Payment information (processed securely through our payment processors)
- Account information when you create an IconicQuest account
- Information you provide when contacting customer support
- User-generated content you provide through the IconicQuest application
1.2 Automatically Collected Information
When you visit our website or use the IconicQuest application, we automatically collect certain information about your device and usage, including:
- IP address and geographic location
- Browser and device information
- Website usage data (pages visited, time spent, referral sources)
- App usage data (features used, workout data, progress statistics)
2. How We Use Your Information
We use your personal information for the following purposes:
- Process and fulfill your orders
- Create and manage your IconicQuest account
- Provide customer support
- Send transactional emails and order updates
- Send marketing communications (with your consent)
- Improve our website, products, and services
- Track and analyze application usage and performance
- Detect and prevent fraudulent activities
3. How We Share Your Information
We may share your personal information with:
- Service providers who help us operate our business (payment processors, shipping companies, hosting providers)
- Professional advisors (lawyers, accountants, insurers)
- Government authorities when required by law
- Business partners with your explicit consent
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability (receiving your data in a structured, machine-readable format)
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us at privacy@iconicbound.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
7. Children's Privacy
Our website and the IconicQuest application are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by a revised date at the top of this page. We encourage you to review this privacy policy periodically.
10. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us through our Contact page or by email at privacy@iconicbound.com.
